Adding self-service capabilities to your company
ServiceNow platform is a complement to the O365 offering, adding functionality for service model and enabling self service. ServiceNow has service management offerings for IT department, human resources, security, customer service, software development, facilities, field service, marketing, finance and legal enterprise needs. It mainly offers the possibility of a ticketing service with extendable module and integrations.
ServiceNow platform allows requesting and performing actions in O365 beyond actual permissions, transforming it in command center.